Can you grind my coffee for me?

YES. We can grind your coffee for you. Leave a note in your order which method you use and we will grind to that size.

Can I have a fresh roast?

Again, if you don't ask - you don't get. There are many things we can try to do for you if you leave us a message in your order and this is one of them. If you want a fresher roast please just add in your order notes.

Where do you ship to and what are the costs?

We ship around the world using DHL Parcel, DHL Express, and PostNL. For full information on locations, shipping times, as well as our returns policy, please click here.

Can I recycle your bottles?

We would actually love for you to recycle our bottles. Even better than that, we like it when you return our bottles. When bottles are returned we wash, sterilise and reuse them; letting them live out their greatest purpose - specialty coffee packaging.

You can return your bottles to the FUKU Cafe in Bos en Lommer, or you can request a return shipping label which we can email over to you.*

Can you send me an invoice for my order?

Invoices are sent automatically with orders, it's a good idea to check your spam just incase it was sent to there. If you haven't received one you can email us at info@friedhats.com and we'll send one over. 

What methods do you use to brew filter or pull espressos?

Everyone's set up is different. What works for one machine might not work so well for another, and that's just talking portafilter sizes. It's a little easier for filter.
We are currently working on our Friedhats brew guides which will be available through our Instagram and will cover the V60, Aeropress, and Origami; but for now here's an overview of how we like to do things at the cafe for espressos and V60's.

ESPRESSO - this is a good place to start, we adjust from this point making the grind coarser or finer according to whether we want the shot to be running longer or shorter (but I bet you already knew that).

20g ground coffee in
42g coffee out
For a run time of around 24-28s

FILTER - at the shop we do V60's as our go-to filter method.

16g in
250g water
Don't wet the filter
One slow pour for 45 seconds

* return labels for bottles are only available within the Netherlands, and you must have more than 12 bottles for return