We can ship up to a maximum weight of 20kg in total per order.
We endeavour to ship orders within three days of the date that the order is placed - Monday to Friday. Usually within 1 day. We will ship coffee from 24hr to 5 days after roast.
Shipping in the Netherlands
We use PostNL with tracking to ship all packages within the Netherlands, which costs €3.95.
Orders over the value of €25 receive free shipping.
Shipping to the UK - BREXIT UPDATE DECEMBER 2020
Unfortunately we have had to disable shipping to the UK from now on until it becomes clear how shipping and duties will be handled. We are as sorry (probably as you are) about having to do this.
Shipping in the Eurozone
We use either PostNL and/or DHL Parcel to ship within the Eurozone. These shipments are tracked.
This are our 2020 shipping information.
Orders over the value of €75 receive free shipping.
| Country | Service Available | Cost | Additional Costs Per Kilogram | Transit Time (week days) |
| Belgium | PostNL | €8,70 | € 0,00 | 1 - 2 days |
| - Belgium | DHL Parcel | €12,00 | € 0,00 | 1 - 2 days |
| Germany | DHL Parcel | €11,00 | € 0,00 | 2 days |
| Luxemburg | DHL Parcel | €12,50 | € 0,00 | 1 - 2 days |
| United Kingdom | DHL Parcel | €12,50 | € 0,00 | 2 - 3 days |
| Ireland | DHL Parcel | €20,00 | € 0,00 | 3 days |
| France | PostNL | €15,50 | € 0,00 | 5 days |
| - France | DHL Parcel | €20,00 | € 0,00 | 2 - 3 days |
| Denmark | PostNL | €15,50 | € 0,00 | 5 days |
| Italy | PostNL | €15,50 | € 0,00 | 1 - 2 days |
| Austria | PostNL | €15,50 | € 0,00 | 2 - 3 days |
| Spain | PostNL | €18,00 | € 0,00 | 5 days |
| - Spain | DHL Parcel | €25,00 | € 0,00 | 2 - 3 days |
| Sweden | PostNL | €19,00 | € 0,00 | 5 days |
| Portugal | PostNL | €19,00 | € 0,00 | 5 days |
| Greece | PostNL | €24,00 | € 0,00 | 14 days |
| Bulgaria | PostNL | €24,00 | € 0,00 | 14 days |
| Finland | PostNL | €20,00 | € 0,00 | 14 days |
| Hungry | DHL Parcel | €17,00 | € 0,00 | 3 days |
| Poland | DHL Parcel | €15,00 | € 0,00 | 2 days |
| Romania | DHL Parcel | €17,00 | € 0,00 | 3 days |
| Slovenia | DHL Parcel | €20,00 | € 0,00 | 3 days |
| Slovakia | DHL Parcel | €17,00 | € 0,00 | 3 days |
| Czechia | DHL Parcel | €20,00 | € 0,00 | 3 days |
| Estonia | DHL Parcel | €25,00 | € 0,00 | 4 days |
| Latvia | DHL Parcel | €25,00 | € 0,00 | 4 days |
| Lithuania | DHL Parcel | €25,00 | € 0,00 | 4 days |
Shipping outside the Eurozone and Rest of the World
We use PostNL to ship to countries outside of the Eurozone. These shipments are tracked.
We currently have definitely stopped all service outside of Europe due to increased shipment costs and problems with customs.
Problems and Returns
If the coffee is not delivered and returned to us then we will make contact with you via email to find a way to correct the problem
If you were unable to receive the coffee and it is returned to us then we can resend it to you at your cost.
If the coffee is not delivered due to a fault our own we will make every effort to rectify the situation.
If you encounter problems with you shipment, the order or anything else. Please contact us at info@friedhats.com.