We can ship up to a maximum weight of 20kg in total per order.

We endeavour to ship orders within three days of the date that the order is placed - Monday to Friday. Usually within 1 day. We will ship coffee from 24hr to 5 days after roast.

Shipping in the Netherlands

We use PostNL with tracking to ship all packages within the Netherlands, which costs €3.95. 

Orders over the value of €25 receive free shipping.

Shipping in the Eurozone

We use either PostNL and/or DHL Parcel to ship within the Eurozone. These shipments are tracked.

This are our 2020 shipping information.

Orders over the value of €75 receive free shipping.

Country Service Available Cost Additional Costs Per Kilogram Transit Time (week days)
Belgium PostNL €8,70 € 0,00 1 - 2 days
- Belgium DHL Parcel €12,00 € 0,00 1 - 2 days
Germany DHL Parcel €11,00 € 0,00 2 days
Luxemburg DHL Parcel €12,50 € 0,00 1 - 2 days
United Kingdom DHL Parcel €12,50 € 0,00 2 - 3 days
Ireland DHL Parcel €20,00 € 0,00 3 days
France PostNL €15,50 € 0,00 5 days
- France DHL Parcel €20,00 € 0,00 2 - 3 days
Denmark PostNL €15,50 € 0,00 5 days
Italy PostNL €15,50 € 0,00 1 - 2 days
Austria PostNL €15,50 € 0,00 2 - 3 days
Spain PostNL €18,00 € 0,00 5 days
- Spain DHL Parcel €25,00 € 0,00 2 - 3 days
Sweden PostNL €19,00 € 0,00 5 days
Portugal PostNL €19,00 € 0,00 5 days
Greece PostNL €24,00 € 0,00 14 days
Bulgaria PostNL €24,00 € 0,00 14 days
Finland PostNL €20,00 € 0,00 14 days
Hungry DHL Parcel €17,00 € 0,00 3 days
Poland DHL Parcel €15,00 € 0,00 2 days
Romania DHL Parcel €17,00 € 0,00 3 days
Slovenia DHL Parcel €20,00 € 0,00 3 days
Slovakia DHL Parcel €17,00 € 0,00 3 days
Czechia DHL Parcel €20,00 € 0,00 3 days
Estonia DHL Parcel €25,00 € 0,00 4 days
Latvia DHL Parcel €25,00 € 0,00 4 days
Lithuania DHL Parcel €25,00 € 0,00 4 days

 

Shipping outside the Eurozone and Rest of the World

We use PostNL to ship to countries outside of the Eurozone. These shipments are tracked.

We currently have definitely stopped all service outside of Europe due to increased shipment costs and problems with customs.

Problems and Returns

If the coffee is not delivered and returned to us then we will make contact with you via email to find a way to correct the problem

If you were unable to receive the coffee and it is returned to us then we can resend it to you at your cost.

If the coffee is not delivered due to a fault our own we will make every effort to rectify the situation.

If you encounter problems with you shipment, the order or anything else. Please contact us at info@friedhats.com.