We can ship up to a maximum weight of 20kg in total per order.
We endeavour to ship orders within three days of the date that the order is placed - Monday to Friday. Usually within 1 day. We will ship coffee from 24hr to 5 days after roast.
Shipping in the Netherlands
We use DHL Parcel and PostNL with tracking to ship all packages within the Netherlands, which costs €3.95, €3.50 and €3.95 respectively.
Orders over the value of €25 receive free shipping.
Shipping to the UK - as of August 2022
We ship to the UK with PostNL. Please expect orders to the UK to take up-to 5 days to arrive. We can ship a maximum of 2 kilos to the UK.
Shipping in the Eurozone
We use either PostNL and/or DHL Parcel to ship within the Eurozone. These shipments are tracked.
This is our 2022 shipping information:
Orders over the value of €75 receive free shipping.
| Country | Service Available | Cost | Transit Time (week days) |
| Austria | DHL Parcel | €13,00 | 2 - 3 days |
| Belgium | DHL Parcel | €7,90 | 1 - 2 days |
| Bulgaria | DHL Parcel | €21,00 | 14 days |
| Czechia | DHL Parcel | €14,00 | 3 days |
| Denmark | DHL Parcel | €19,00 | 5 days |
| Estonia | DHL Parcel | €21,00 | 4 days |
| Finland | PostNL | €25,00 | 14 days |
| France | DHL Parcel | €14,00 | 5 days |
| Germany | DHL Parcel | €8,00 | 2 days |
| Greece | DHL Parcel | €21,00 | 14 days |
| Hungry | DHL Parcel | €14,00 | 3 days |
| Ireland | DHL Parcel | €19,00 | 3 days |
| Italy | DHL Parcel | €19,00 | 1 - 2 days |
| Latvia | DHL Parcel | €21,00 | 4 days |
| Lithuania | DHL Parcel | €21,00 | 4 days |
| Luxemburg | DHL Parcel | €11,00 | 1 - 2 days |
| Poland | DHL Parcel | €12,00 | 2 days |
| Portugal | DHL Parcel | €20,00 | 5 days |
| Romania | DHL Parcel | €14,00 | 3 days |
| Slovakia | DHL Parcel | €14,00 | 3 days |
| Slovenia | DHL Parcel | €14,00 | 3 days |
| Spain | DHL Parcel | €19,00 | 5 days |
| Sweden | DHL Parcel | €20,00 | 5 days |
| Switzerland max 2kg | PostNL | €12,50 | 4 days |
| Switzerland | PostNL | €25,00 | 5 days |
| United Kingdom | PostNL | €10,00 | 5 days |
Shipping outside the Eurozone and Rest of the World
We ship to a selection of countries outside of the Eurozone and throughout the rest of the World - you can choose between PostNL or DHL Express for these shipments. Below is a list of all the countries we ship to outside of the Eurozone.
Åland Islands, Albania, Andorra, Armenia, Australia, Bahrain, Bosnia & Herzegovina, Brazil, Canada, China, Croatia, Cyprus, Faroe Islands, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Vatican City, Iceland, Indonesia, Isle of Man, Israel, Hong Kong, Japan, Jersey, Kosovo, Liechtenstein, North Macedonia, Malaysia, Malta, Mayotte, Mexico, Moldova, Monaco, Montenegro, Norway, Oman, Philippines, Qatar, Reunion, San Marino, Saudi Arabia, Serbia, South Korea, Svalbard & Jan Mayen, Thailand, Turkey United Arab Emirates, United States
Delivery times via PostNL take significantly longer than those orders sent with DHL Express; below are the transit times for orders sent with PostNL.
| Country | Transit time (in week days) |
| Australia | 6 - 12 days |
| Bahrain | 4 - 11 days |
| China | 7 - 15 days |
| Hong Kong | 4 - 7 days |
| Indonesia | 9 - 15 days |
| Israel | 7 - 14 days |
| Japan | 4 - 8 days |
| Kuwait | 12 - 25 days |
| Malaysia | 6 - 14 days |
| Oman | 5 - 21 days |
| Phillipines | 8 - 21 days |
| South Korea | 8 - 14 days |
| Thailand | 4 - 8 days |
| UAE | 4 - 8 days |
| USA | 4 - 9 days |
Problems and Returns
If the coffee is not delivered and returned to us then we will make contact with you via email to find a way to correct the problem
If you were unable to receive the coffee and it is returned to us then we can resend it to you at your cost.
If the coffee is not delivered due to a fault our own we will make every effort to rectify the situation.
If you encounter problems with you shipment, the order or anything else. Please contact us at info@friedhats.com.