We can ship up to a maximum weight of 20kg in total per order.

We endeavour to ship orders within three days of the date that the order is placed - Monday to Friday. Usually within 1 day. We will ship coffee from 24hr to 5 days after roast.

Shipping in the Netherlands

We use DHL Parcel, Coffee Patrol and PostNL with tracking to ship all packages within the Netherlands, which costs €3.95, €3.50 and €3.95 respectively.

Orders over the value of €25 receive free shipping.

Shipping to the UK - BREXIT UPDATE DECEMBER 2020

Unfortunately we have had to disable shipping to the UK from now on until it becomes clear how shipping and duties will be handled. We are as sorry (probably as you are) about having to do this. We hope to resume shipping in late 2021.

Shipping in the Eurozone

We use either PostNL and/or DHL Parcel to ship within the Eurozone. These shipments are tracked.

This are our 2020 shipping information.

Orders over the value of €75 receive free shipping.

Country Service Available Cost Additional Costs Per Kilogram Transit Time (week days)
Belgium
DHL Parcel
€8,70 € 0,00 1 - 2 days
- Belgium DHL Parcel €12,00 € 0,00 1 - 2 days
Germany DHL Parcel €11,00 € 0,00 2 days
Luxemburg DHL Parcel €12,50 € 0,00 1 - 2 days
United Kingdom DHL Parcel €12,50 € 0,00 2 - 3 days
Ireland DHL Parcel €20,00 € 0,00 3 days
France
DHL Parcel
€15,50 € 0,00 5 days
- France DHL Parcel €20,00 € 0,00 2 - 3 days
Denmark
DHL Parcel
€15,50 € 0,00 5 days
Italy
DHL Parcel
€15,50 € 0,00 1 - 2 days
Austria
DHL Parcel
€15,50 € 0,00 2 - 3 days
Spain
DHL Parcel
€18,00 € 0,00 5 days
- Spain DHL Parcel €25,00 € 0,00 2 - 3 days
Sweden
DHL Parcel
€19,00 € 0,00 5 days
Portugal
DHL Parcel
€19,00 € 0,00 5 days
Greece
DHL Parcel
€24,00 € 0,00 14 days
Bulgaria
DHL Parcel
€24,00 € 0,00 14 days
Finland PostNL €20,00 € 0,00 14 days
Hungry DHL Parcel €17,00 € 0,00 3 days
Poland DHL Parcel €15,00 € 0,00 2 days
Romania DHL Parcel €17,00 € 0,00 3 days
Slovenia DHL Parcel €20,00 € 0,00 3 days
Slovakia DHL Parcel €17,00 € 0,00 3 days
Czechia DHL Parcel €20,00 € 0,00 3 days
Estonia DHL Parcel €25,00 € 0,00 4 days
Latvia DHL Parcel €25,00 € 0,00 4 days
Lithuania DHL Parcel €25,00 € 0,00 4 days

 

Shipping outside the Eurozone and Rest of the World

We use PostNL and DHL Express to ship to countries outside of the Eurozone. These shipments are tracked. Cost is calculated at checkout.

Problems and Returns

If the coffee is not delivered and returned to us then we will make contact with you via email to find a way to correct the problem

If you were unable to receive the coffee and it is returned to us then we can resend it to you at your cost.

If the coffee is not delivered due to a fault our own we will make every effort to rectify the situation.

If you encounter problems with you shipment, the order or anything else. Please contact us at info@friedhats.com.