We can ship up to a maximum weight of 20kg in total per order.

We endeavour to ship orders within three days of the date that the order is placed - Monday to Friday. Usually within 1 day. We will ship coffee from 24hr to 5 days after roast.

Shipping in the Netherlands

We use DHL Parcel, Coffee Patrol and PostNL with tracking to ship all packages within the Netherlands, which costs €3.95, €3.50 and €3.95 respectively.

Orders over the value of €25 receive free shipping.

Shipping to the UK - BREXIT UPDATE NOVEMBER 2021

We have started shipped orders to the UK again with PostNL. Brexit limits the amount sold to €135 and require DDU incoterms. We have therefore allowed small shipments up to 2kg total to be ordered and you the customer will be required to pay customs duties before you can receive the package. Shipping is a fixed rate of €10.

Shipping in the Eurozone

We use either PostNL and/or DHL Parcel to ship within the Eurozone. These shipments are tracked.

This is our 2022 shipping information:

Orders over the value of €75 receive free shipping.

Country Service Available Cost Transit Time (week days)
Austria DHL Parcel €13,00 2 - 3 days
Belgium DHL Parcel €7,90 1 - 2 days
Bulgaria DHL Parcel €21,00 14 days
Czechia DHL Parcel €14,00 3 days
Denmark DHL Parcel €19,00 5 days
Estonia DHL Parcel €21,00 4 days
Finland PostNL €25,00 14 days
France DHL Parcel €14,00 5 days
Germany DHL Parcel €8,00 2 days
Greece DHL Parcel €21,00 14 days
Hungry DHL Parcel €14,00 3 days
Ireland DHL Parcel €19,00 3 days
Italy DHL Parcel €19,00 1 - 2 days
Latvia DHL Parcel €21,00 4 days
Lithuania DHL Parcel €21,00 4 days
Luxemburg DHL Parcel €11,00 1 - 2 days
Poland DHL Parcel €12,00 2 days
Portugal DHL Parcel €20,00 5 days
Romania DHL Parcel €14,00 3 days
Slovakia DHL Parcel €14,00 3 days
Slovenia DHL Parcel €14,00 3 days
Spain DHL Parcel €19,00 5 days
Sweden DHL Parcel €20,00 5 days
Switzerland max 2kg PostNL €12,50 4 days
Switzerland PostNL €25,00 5 days
United Kingdom max 2kg PostNL €10,00 2 - 3 days

 

Shipping outside the Eurozone and Rest of the World

(Åland Islands, Albania, Andorra, Armenia, Bosnia & Herzegovina, Croatia, Cyprus, Faroe Islands, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Vatican City, Iceland, Isle of Man, Jersey, Kosovo, Liechtenstein, North Macedonia, Malta, Mayotte, Moldova, Monaco, Montenegro, Norway, Réunion, San Marino, Serbia, Svalbard & Jan Mayen, Turkey, Ukraine and Rest of World.

We use PostNL and DHL Express to ship to countries outside of the Eurozone. These shipments are tracked. Cost is calculated at checkout. If your country is not available on checkout please email us and we can check if it is possible.

Problems and Returns

If the coffee is not delivered and returned to us then we will make contact with you via email to find a way to correct the problem

If you were unable to receive the coffee and it is returned to us then we can resend it to you at your cost.

If the coffee is not delivered due to a fault our own we will make every effort to rectify the situation.

If you encounter problems with you shipment, the order or anything else. Please contact us at info@friedhats.com.